Q. 01. How long does it take to mobilize an e-commerce website?
A. 01. Each implementation takes about 4 to 8 weeks. This includes developing a custom graphical user interface for each mobile site or mobile application.
Q. 02. What features are available out of the box? Can I add custom features over the available standard feature list?
A. 02. Standard features available with the c2m platform are as follows:
Catalog:
Actions:
Checkout:
Other features:
[Note: These features should be available in the existing e-commerce website. Additional features can be added as optional extras
(price on application)]
Q. 03. Which e-commerce platforms are supported by c2m?
A. 03. c2m has ready adapters for a large number of e-commerce platforms. Some of these include Magento, VirtueMart, cubecart, zen cart, XCART, Ubercart, osCommerce. We also build adapters for custom built e-commerce solutions.
Q. 04. Where is the c2m service hosted?
A. 04. c2m is a hosted solution and requires no separate investment in infrastructure.
Q. 05. How does c2m communicate with the existing e-commerce?
A. 05. c2m communicates with the existing e-commerce backend using xml API. Most ecommerce platforms provide this API as part of their solution. If an API is not available we can create this API.
Q. 06. What mobile platforms and devices are supported by c2m?
A. 06. c2m is currently available directly through mobile website accessible from xHTML supported mobile phone browsers and as a native application for iPhone and Android mobile devices.
Q. 07. What payment gateways does c2m support?
A. 07. c2m supports the following payment gateways:
[Note: Any two payment integrations are included in the standard pricing]
Q. 08. How can I have custom look and feel for my mobile website and applications?
A. 08. c2m design team would create a design template based on provided specifications.
Q. 09. How does an end user access the mobile site?
A. 09. c2m installs user agent detection script on existing e-commerce website and redirects to the mobile site if a User accesses the website from a mobile device.
Domain name for mobile website is in the following format: http://mobile.yourstorename.com
[Note: This would be done by creating an 'A' record in DNS which would point to the IP address of
http://www.cart2mobile.com/yourstorename]
Q. 10. How does an end user access mobile applications?
A. 10. Mobile applications can be downloaded from the Apps store of various platforms by searching on the App Name. The downloaded application should be installed on the user's mobile device.
Q. 11. Is the c2m solution PCI compliant?
A. 11. c2m is hosted with a PCI compliant hosting provider.
Q. 12. How do I get in touch with a solutions engineer?
A. 12. Please post your question at the following URL and our engineer will get in touch with you. http://www.cart2mobile.com/contact/
